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Frequently Asked Questions
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Jump to answers about:
Active Release Technique
Chiropractic
Payments and Insurance
Massage Therapy
Hours of Operation
Online Bill Payment
Dowload Clinic Forms
Active Release Technique
What is Active Release Technique (A.R.T.)?
- Active Release is a patented manual hands-on therapy that corrects soft
tissue problems and injuries. Soft tissue refers primarily to muscles,
tendons, fascia and nerves. Many types of injuries are treated using this
technique. Some of the specific injuries that are treated include repetitive
strains, nerve compressions, and muscle or joint dysfunction.
- The ART® practitioner finds the exact tissue that is injured or
causing the problem and then physically works that tissue back to its
normal texture, tension and length.
- The ART® practitioner also finds muscles and other tissues that
have developed adhesions within or between them. An adhesion, which is
basically like scar tissue that builds up between the muscle layers, can
act like a glue restricting the normal sliding motions of the various
tissue layers. ART® is used to break apart these adhesions and allow
the muscles and nerves to move freely once again. Restoring proper nerve
and muscle movement allows the body to perform at its most efficient level.
- The manual technique used by the ART® provider is not invasive,
it is very specific, and provides excellent results.
How many treatments will I need with ART® to get better?
- The best thing about ART is that if it is going to work it will usually
work quite quickly. Usually a patient will see significant results within
just a few visits
often reaching resolution within 4 to 6 visits.
However, the actual time to become fully healed will differ between each
patient. A good rule of thumb is that the more chronic or severe the problem
is the more treatments you will need to reach resolution.
Is ART® like a massage?
- ART is much more specific than a massage. Massage can be very beneficial
if done by a good provider. ART, however, is extremely specific to individual
muscle, tendon and nerve injuries and is great for restoring normal tissue
function and range of motion.
Do the doctors at Active Body Chiropractic have much experience doing
ART?
- All of our doctors are full body certified ART providers and have taken
Master's courses in ART.
- Dr. Heddles and Dr. Drynan are also Biomechanics certified and Elite
Provider Network certified practitioners of ART.
- Dr. Heddles and Dr. Drynan have been practicing ART for more than 8
years.
Do ART treatments hurt?
- The treatments are very deep and can be intense, but most people find
that they actually feel good.
- Treatments are always done to the tolerance level of each individual
to maximize their benefit in the quickest possible time-frame.
What kinds of things can ART help?
- ART is great at helping hundreds of different soft tissue problems throughout
the body. The doctors have treated muscle and nerve injuries in all regions
of the body. Whether it's a nerve impingement in your arm (such as Carpal
Tunnel Syndrome), a chronic tension headache, or Plantar Fascitis
ART
can help it.
Chiropractic Care
What type of treatments do the chiropractors do at Active Body Chiropractic?
- All of the chiropractic physicians at our clinic use traditional chiropractic
manipulations of the joints. These manipulations help restore normal joint
function throughout the spine and body.
- The actual adjusting technique used by our chiropractors is 'Diversified
Technique'
- All of our chiropractors combine their adjusting techniques with ART®
and other techniques
Isn't it dangerous to get your 'bones cracked', especially in the
neck region?
- Chiropractic manipulations are extremely safe and incredibly effective
at relieving pain.
- The best example that proves that Chiropractic manipulations are safe
is through looking at the malpractice insurance levels that chiropractors
pay compared to other medical providers. The malpractice insurance companies
make providers pay premiums based on how risky the procedures are that
they perform. Chiropractors pay the lowest malpractice insurance of any
medical providers
they only pay around a quarter of what the average
Dentist pays!
What exactly is that 'cracking noise' when someone gets manipulated
by a chiropractor?
- The chiropractor finds the joints that are not moving correctly in your
spine and then uses a gentle manipulation to restore normal joint motion.
That 'popping or cracking' noise is simply the sound of the pressure being
released from a joint that is being moved. It is similar to a champagne
bottle being opened
there is a lot of pressure in there and when
the pressure is released it makes a little 'popping' noise.
Where did the Chiropractors at Active Body go to school and receive
their training?
- Dr. Drynan and Dr. Heddles are graduates of the National University
of Health Sciences (formerly the National College of Chiropractic) in
Lombard, Illinois. Dr. Verchota is a graduate of Palmer Chiropractic College
in Davenport, Iowa.
Payments and Insurance
What is the cost of treatment at Active Body Chiropractic?
- The cost of treatment depends on the services that are rendered that
day and whether the patient is self-paying, using their health insurance,
or has been in a personal injury case involved with either an automobile
or litigation.
I'm using my health insurance. What's the cost of treatment?
- The treatments that are rendered at our clinic are covered through your
chiropractic and physical therapy benefits. Your personal level of coverage
depends on the type of plan you have set up with your provider. You
are responsible for any co-pays or deductibles that you have contracted
with your insurance company.
- The actual cost of each treatment depends on the procedures that are
provided
Which insurance companies do you accept?
PPO's that we are 'IN-NETWORK' with:
- BlueCross Blue Shield
- Cigna
- Aetna
- PHCS / Multiplan network insurance companies
PPO's that we are 'OUT-OF-NETWORK' with but still
accept:
- United Healthcare
- Many other small companies
PPO's that we WILL NOT accept under any circumstances:
(we can provide you with a bill that you can submit for reimbursement
on your own)
- Unicare
- Humana and its subsidiary Healthways
HMO's that we are part of:
(patient must make sure we are in their network
first AND get a referral from their primary care physician BEFORE treatment)
- Aetna
- Cigna
POS plans that we accept:
(patient must make sure that we are part of their
network first AND depending on the plan the patient may need a referral
from their primary care physician BEFORE treatment)
- Aetna
- Blue Cross Blue Shield
- Cigna
If my insurance company refuses payment, what happens?
- We will gladly work with you and your insurance company to try to rectify
any problems that arise.
- If ultimately the insurance company does not pay, however, you are responsible
for your medical bills at Active Body.
I was in an auto-accident; do you take personal injury (PI) cases?
- We do accept personal injury cases and will gladly work with your lawyer
and/or insurance company to attain payment for our services.
I was in a work related injury; do you accept worker's comp cases?
- We do accept certain workers compensation cases. Contact us to find
out more.
SELF PAY: I will not be using insurance, I will be paying for myself.
How much will the treatments cost?
- We offer a time-of-service discount to those patients who skip using
any medical insurance and pay out of pocket.
- With this discount, the typical charges on the initial visit, which
includes the examination and any and all treatments that are rendered
on that day, is $135. This session is usually one hour long.
- After that, every additional treatment session (which is between twenty
and 45 minutes) is $75.
- **Note: these prices may change before this website is updated so do
use these prices only as a guideline. These prices that include the time-of-service
discount are based on the typical charges that occur at our clinic and
are available to both patrons and insurance companies alike (as long as
they are paid at the time of service). If you would like more information
about our time-of-service discount program, please feel free to call the
clinic.
Massage Therapy
What about massage therapy, how much does that cost?
- Our massage therapist charges $55 for a half hour and $95 for an hour.
Each additional half hour in a single session is another $40. We do also
have special rates for patients that combine a massage with a visit to
one of our doctors, ask the receptionist for more details.
Can I use my insurance to cover my massage?
- Depending on your insurance company and your benefits, you may have
coverage for massage. You must, however, first be a patient of one of
the clinic's chiropractors to be eligible since massage is only covered
if it is part of a therapeutic treatment plan. Ask one of our doctors
about eligibility for coverage of massage therapy.
What type of massage does the therapist do there?
- Our massage therapist is a myofascial release specialist. She excels
at therapeutic deep tissue and sports massage but she can also do purely
relaxation massages as well. You will not be disappointed!
Clinic Hours
When is the clinic open?
- Currently our general weekly hours are as follows:
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Day of the Week:
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Opening Time
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Closing Time
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Monday:
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7 am
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7 pm
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Tuesday:
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10 am
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8 pm
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Wednesday:
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7 am
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6 pm
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Thursday:
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10 am
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8 pm
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Friday:
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7 am
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6 pm
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Saturday:
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9 am
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3 pm
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Sunday:
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closed
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closed
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** PLEASE NOTE: Each doctor at our clinic has their
own specific hours that vary from these general clinic hours.
Online Bill Payment
How does the online bill payment system work for paying
my Active Body medical bills?
- Paying your bill online through our website is very quick, convenient
and secure. When you enter your patient ID and press the 'click here to
pay' button, you will be transferred to a Paypal® secure server for
the transaction. Once there, just enter the amount you would like to pay
and then choose your payment method. To pay by credit card you can use
your Mastercard, Visa, American Express, or Discover card. If you have
a Paypal® account you can use that to make your direct payment as
well.
Do I have to have a Paypal® account to use the online
payment feature?
- No, you do not have to have a Paypal® account. If you wish to
pay by credit card you do not need to worry about a Paypal® account.
Does Active Body Chiropractic keep my credit card
information or other payment information?
- No, we do not see any of your private credit card information. The
only information that is sent to us is that you have made a payment in
a certain amount of dollars. Paypal.com is the only company that
deals with your credit card details. Paypal is considered to be one of
the most reliable internet financial transaction institutions and they
ensure the security of your information.
Are there any extra fees for using this feature?
- There are no extra fees. This is just a convenient and secure way
for patients to make a payment.
Clinic Forms
Can I download the forms I will need to fill out on my
first visit to fill them out ahead of time?
- Definitely! This will help to speed up your first visit.
DOWNLOAD
ACTIVE BODY INITIAL VISIT FORMS (PDF format)
**Note: You will
need Adobe Reader® to view this file.
If you need to install it click
here and follow the instructions.
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